Frequently Asked Question

Unfortunately, orders cannot be merged automatically once they’ve been placed. However, if you add the new item to your shopping cart before checkout, our system will recognise it and won’t charge you additional shipping.

Please note: We cannot guarantee that orders can be merged once they are being processed. Unless we have specifically asked you to do so, there is a risk that your orders may not be combined. In that case, the outstanding order may either need to be refunded or shipped separately, and any shipping fees will be handled accordingly.